I’m Pedro, a Lead UX & Service Design Consultant.
With over 10 years of experience, I specialise in User Research, Design Strategy, UX Design, and Service Design to deliver services with a positive impact on people and society.
Keeping fleet drivers informed, safe, and in control.
A Vision Sprint was carried out to generate ideas and create alignment among stakeholders. Additionally, a few areas for improvement were identified and a roadmap of features was produced based on user research.
Evaluate the impact of scientific research.
The Policy Tool is an open-source service developed by the Wellcome Trust for discovering how research publications are cited in global policy documents, including those produced by policy organisations such as the WHO, MSF, and the UK government.
A new subscription business model for online learning.
FutureLearn wanted to change the way learners pay for some of its online courses. We were asked to research, ideate, and design a new solution that would consider the learner's needs and business requirements.
I collaborate with users and stakeholders to identify the right solution for the right problem, make prompt decisions, and proceed with efficiency.
“Pedro was an absolute pleasure to work with from start to finish. He quickly adapted himself to the design needs of the team, asking all the right questions. Where evidence was available he utilised it with a user-centred mindset, and where evidence was not available he made well-thought design decisions drawing on his wealth of experience. An asset to any team."
Aoife Spengeman, UX Researcher, Wellcome Trust
"Pedro is exceptionally good at converting business requirements into design. He really takes ownership and consistently delivers excellent results. I would highly recommend Pedro to anybody looking for a talented designer with a data-driven approach to product development. As an added bonus, Pedro is also an all-around great guy."
Philip Lofgren, CEO, Gaming Factory
"I have worked with Pedro on projects for clients from the luxury and fashion sectors over the past year. He combines great UI design skills with a deep understanding of the iterative UCD process and a genuine interest in user needs. He is a fantastic person to work with."
Barny Macaulay, Managing & Creative Director, The Barn