Verizon Fios TV
W12 studios worked with Verizon, the largest wireless telecommunications provider in the US, to create the digital experience for Verizon Fios, a bundled TV, internet and telephone service.
My responsibilities included data gathering, initial sketches and wireframing; developing and applying consistent interaction models; visual design, iconography and style guides; presenting to client on a weekly basis; and workshops with the client.
I was mainly involved with the TV experience, in features that included out-of-box experience, featured and program info pages, voice and text search, notifications, troubleshooting, and settings.
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Made at W12 Studios. 2015/16
UI/UX – W12 Studios, Verizon
Development – Verizon
Top level IA
![Verizon_40](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_40.jpg)
![Verizon_40](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_40.jpg)
Layout for TV
The creation of this layout took into account some specificities of designing for TV, including navigation and remote control, screen size, viewing distance and safety area.
![Verizon_48](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_48.gif)
![Verizon_48](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_48.gif)
![Verizon_28](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_28.jpg)
![Verizon_28](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_28.jpg)
Out-of-box experience
A simple, step-by-step initial configuration
that is the first contact with the product.
![Verizon_12](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_12.jpg)
![Verizon_12](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_12.jpg)
Voice and text search
Search can be used to launch content quickly.
![Verizon_47](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_47.png)
![Verizon_47](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_47.png)
![Verizon_45](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_45.jpg)
![Verizon_45](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_45.jpg)
Notifications
The notification system created includes both
active and passive notifications.
![Verizon_17_Active1](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Active1.png)
![Verizon_17_Active1](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Active1.png)
![Verizon_17_Passive1](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Passive1.png)
![Verizon_17_Passive1](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Passive1.png)
![Verizon_17_Active2](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Active2.png)
![Verizon_17_Active2](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Active2.png)
![Verizon_17_Passive2](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Passive2.png)
![Verizon_17_Passive2](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_17_Passive2.png)
Help Library
We started by exploring different routes and ended up developing the one that was more consistent with the existing interaction model.
![Verizon_19](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_19.jpg)
![Verizon_19](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_19.jpg)
![Verizon_22](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_22.jpg)
![Verizon_22](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_22.jpg)
![Verizon_27](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_27.jpg)
![Verizon_27](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_27.jpg)
Settings
This section includes settings about network, profiles, remote control, account, purchases and accessibility.
![Verizon_48](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_48.png)
![Verizon_48](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_48.png)
![Verizon_49](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_49.png)
![Verizon_49](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_49.png)
![Verizon_50](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_50.png)
![Verizon_50](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_50.png)
![Verizon_51](http://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_51.png)
![Verizon_51](https://pedrofalcao.net/wp-content/uploads/2017/03/Verizon_51.png)